On Demand
Webinar with Peter Craigen
Today we are talking about the "R" in CRM. Relationships.
Donor relationships are the cornerstone of your donorbase and you don't want to screw this up. As you grow and scale, it becomes harder to manage relationships without being transactional. Personalization and donor history is key to ensuring your donors feel as though you understand them.
In this session, we will cover the basics of managing donor relationships in Keela's platform so you can keep every touchpoint relevant and personalized without spending hours out of your week. We will cover how to build good habits of relationship management and put them into concrete plans using Keela's CRM.
Peter is passionate about happy customers. He keeps a sticky note taped to the top of his computer that says “How can I improve the lives of my customers?” and he truly lives by that mantra. Peter has introduced hundreds of new customers to the platform and uses his years of best practice knowledge to ensure success in every facet of their experience with Keela.